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FAQ

Answers to the most common questions about shipping, returns, sizing, sets and gear care. Can’t find yours? The crew answers within 24 hours.

Need To Know

Frequently Asked Questions

How much is shipping?

Shipping is free on all orders over $100. For orders under that, rates are calculated at checkout based on your location. Add one more tee and it usually pays for itself.

What is your return policy?

No-questions 30-day returns. If a piece isn't right, send it back unworn within 30 days of delivery for a refund or exchange. Reach out through the contact page and we'll get you a return started within 24 hours.

What sizes do you carry?

Most men's and unisex styles run S–2XL, and women's styles run XS–XL. The exact size run is listed on every product page, and sold-out sizes are marked so you're never guessing.

How do JL pieces fit?

True to size across the range. Statement tees like the Heart Soft, Body Strong Tee have a relaxed unisex cut, and the Ashes Pump Cover is oversized and boxy by design — size down if you want it closer to the body. Leggings and shorts are compression-fit: squat-proof, fully opaque, and made to move.

Do you sell matching sets?

Yes. The Peaches Scrunch Short and Peaches Seamless Bra make the Peach set for $75 together, and the Ember Jogger pairs with the Phoenix Full-Zip Hoodie for $100 as a set. Each piece is also sold on its own.

Is the lifting belt competition legal?

The Phoenix Lever Lifting Belt is a 10mm reinforced belt in an IPF-legal width with a quick-release lever buckle — built for max brace on heavy compounds. Always confirm your federation's current equipment rules before meet day.

How do I care for my gear?

Follow the care tag on each piece. As a rule, performance fabrics last longest washed cold and hung to dry, and screen-printed graphics prefer being washed inside-out.

Can I customize my backpack with patches?

That's the point. Both the Phoenix Large and Mini backpacks have loop panels for our embroidered patches and pins ($6–$12), and the Backpack Patch Extension ($12 small, $18 large) clips on for extra real estate.

How fast do you answer support messages?

Within 24 hours. Send questions about orders, sizing or the Phoenix Line through the contact page and a real human from the crew will get back to you.

Still stuck? Contact the crew